When you start a Pro or Family plan, you get 14 days free with full access to all features. Your card is required to start but you won't be charged until the trial ends.
Your subscription becomes active and you're charged for the billing period you chose (monthly or yearly). Stripe sends a reminder email 3 days before the trial ends.
Yes — cancel any time before the trial ends via Settings → Manage billing. You won't be charged anything.
Your subscription renews automatically at the end of each billing period. You'll be charged the same amount unless you change or cancel beforehand. Stripe sends a receipt by email after each payment.
Yes. Go to Settings → Manage billing to switch. Yearly is 2 months free compared to paying monthly.
Stripe will automatically retry over the following days. Your account will be marked as past due — update your payment method via the billing portal to avoid losing access.
We offer refunds within 7 days of a charge if a billing error occurred. Contact support@homeai.app. A refund does not automatically cancel your subscription.
Go to Settings → Manage billing & invoices and cancel in the Stripe portal — no need to contact support.
You keep full access until the end of your current billing period. After that, your account moves to the Free plan automatically.
No. All your homes, items, and recipes are kept permanently. You just lose access to paid features after the billing period ends.
Pro is for a single person (no sharing). Family adds sharing with up to 5 members, shared pantry and grocery lists, and unlimited AI scans.
Each photo you upload to scan items (pantry, bar, wardrobe) uses one AI scan. The limit resets on the 1st of each month.
On the Family plan, go to Settings → Share your home and invite people by email. They can view or edit based on the permission you set.