When you start a Pro or Family plan, you get 14 days free with full access to all features. Your card is required to start but you won't be charged until the trial ends.
Your subscription becomes active and you're charged for the billing period you chose (monthly or yearly). You'll receive a reminder email before the trial ends.
Yes — cancel any time before the trial ends via Settings → Manage billing. You won't be charged anything.
Your subscription renews automatically at the end of each billing period. You'll be charged the same amount unless you change or cancel beforehand. You'll receive a receipt by email after each payment.
Yes. Go to Settings → Manage billing to switch. Yearly saves you the equivalent of 2 months compared to paying monthly.
Stripe will automatically retry over the following days. Your account will be marked as past due — update your payment method via the billing portal to avoid losing access.
All fees paid are non-refundable except as required by law. If you believe you've been charged in error, contact support@vavyan.com within 7 days of the charge and we'll review it.
Go to Settings → Manage billing and cancel in the Stripe billing portal. No need to contact support.
You keep full access until the end of your current billing period. After that, your account moves to the Free plan automatically.
No. All your homes, items, and recipes are kept permanently. You just lose access to paid features after the billing period ends.
Pro is for a single user with no sharing. Family adds household sharing with up to 5 members, shared pantry, shared grocery lists, and unlimited AI scans.
Each photo you upload to scan items (pantry, bar, wardrobe) uses one AI scan credit. The limit resets on the 1st of each month.
On the Family plan, go to Settings → Share your home and invite people by email. They can view or edit based on the permission you assign.
AI scan accuracy depends on image quality, shelf organisation, and item types. Results are usually very good but not guaranteed to be 100% accurate. You can always edit, rename, or remove any item after scanning. See our Disclaimers for more detail.